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Sales Support Representative 3 - South Portland, ME

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Job Details
Job Order Number
JC151946375
Company Name
Humana
Physical Address

South Portland, ME 04116
Job Description

Description

The Sales Support Representative 3 provides timely and effective sales administrative support to assist with the acquisition or retention of customers. The Sales Support Representative 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.

Responsibilities

The Sales Support Representative 3 provides timely and effective sales administrative support to assist with the acquisition or retention of customers for the Northeast Market (Maine, New Hampshire, Upstate New York, Massachusetts, Connecticut, Vermont, Rhode Island) . They perform advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.. The Sales Support Representative 3 processes sales and invoices so that customer orders paid accurately and on time. Drafts sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements. Makes standard calculations to accurately compile and report statistics. Performs background research on customer accounts, prospects, competitors, and industry trends to support the sales teams activities. Answers internal and customer inquiries. Communicates with staff from other areas in the organization to confirm the status of orders and resolve customer complaints. Maintains up-to-date customer records. Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.

Required Qualifications

+ High School Diploma

+ 1 – 3 years of experience in sales, marketing, or related field

+ 1 or more years of leadership experience

+ Proficient in Microsoft Office – Word, PowerPoint, Outlook & Excel

+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences

+ Previous administrative support or office management experience

+ Intermediate to advanced proficiency in Microsoft Office programs

+ Strong customer service skills

+ Must be able to lift boxes up to 50 pounds

+ Ability to travel 25% within market to help with meeting organization and set up, or travel to other sales offices

+ This role is part of Humana’s Driver safety program and therefore requires an individual to have a valid state driver’s license and proof of personal vehicle liability insurance with at least 100/300/100 limits

Preferred Qualifications

+ Associates or Bachelor’s Degree.

+ Healthcare industry experience.

Additional Information

Scheduled Weekly Hours

40

About Us

Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms -when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

Equal Opportunity Employer

It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact mailbox_tas_recruit@humana.com for assistance.

Humana Safety and Security

Humana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact mailbox_tas_recruit@humana.com to validate the request.


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