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Patient Service Representative - Medical Oncology

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Job Details
Job Order Number
424326
Company Name
MaineHealth
Physical Address
Not Available
Sanford, ME 04073
Job Description

POSITION SUMMARY
The Patient Service Representative (PSR) greets patients in a friendly and courteous manner, answers incoming telephone calls, schedules appointments, and performs other overall general office duties as assigned. The PSR promotes a smooth flow of patients through the office and helps to create a calm, supportive atmosphere. The PSR collects, verifies, enters, and monitors patient data while complying with the federal, state and MaineHealth confidentiality policies.
REQUIRED MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES (KSAS) * EDUCATION: High School graduate or equivalent preferred.

  • LICENSE/CERTIFICATIONS: N/A
  • EXPERIENCE: Previous office experience with medical office experience helpful.
  • Knowledge and skills in using office equipment.
  • Knowledge of customer service concepts and techniques.
  • Excellent organizational skills with the ability to accomplish multiple tasks.
  • Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone.
  • Strong computer skills.
  • Ability to read, understand and follow oral and written instructions.
  • Ability to maintain confidentiality.
  • Ability to work independently and as a team member with minimal direct supervision.
  • Ability to maintain a professional manner even under stressful situations..
    MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status.

Employer’s Job# 126527
Please visit job URL for more information about this opening and to view EOE statement.


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