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Boothbay Harbor, ME 04538
Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures.
To be the “benchmark” by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.
Job Description Summary:
To create 100% customer satisfaction by preparing quality food products for our guests
Creates 100% guest satisfaction by providing exceptional hospitality and by exceeding guest expectations
+ Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
+ Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
+ Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to ensure 100% Guest Satisfaction
+ Performs other duties as required to provide exceptional hospitality
Prepares and properly garnishes all food orders in accordance with menu specifications
+ Prepares sauces, soups and hot entrees in accordance with menu
+ Presents food using proper plate presentation techniques
+ Coordinates completion of menu items with server
+ Sets up for meals by ensuring proper amounts are in place for forecasted covers, special functions and any reservations
Organizes and maintains work areas, coolers and storage areas
+ Prepares work checklist and organizes work stations for each shift
+ Checks and maintains coolers and storage areas for cleanliness, quantity and quality of food products
+ Requisitions food with necessary approvals according to policy
+ Takes proper care of ranges, ovens, broilers, fryers, griddles, utensils and other equipment
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.
Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
BENCHMARK®, a global hospitality company, is a trailblazer in the development, management, marketing and owner-advisory services of resorts, hotels, conference centers and exclusive private clubs. In addition to the company’ iconic Benchmark Resorts & Hotels portfolio, the Gemstone Collection is a distinctive luxury portfolio of independent hotels & resorts in highly preferred destinations.
BENCHMARK’S distinguished and proven reputation is deeply-rooted in core values that are focused and aligned with exceeding ownership and stakeholder performance expectations. The combined portfolios feature nearly 70 unique and distinctive properties domestically and internationally. The company leadership and valued employees are passionately committed to delivering the industry’ most authentic, enchanted, soulful, vibrant, unrivaled and memory-making experience.
BENCHMARK’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with the Benchmark Conference Centers® mark of meeting excellence. www.benchmarkglobalhospitality.com