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AT&T / DirecTV Installation Technician - Bangor

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Job Details
Job Order Number
JC138141600
Company Name
Goodman Networks, Inc.
Physical Address

Bangor, ME 04402
Job Description

Goodman Networks is a leading field services company with 2,000 network and electronics technicians, serving customers across the nation. We provide “white glove,” last-mile installation and maintenance services to network operators, OEMs and retailers of smart home electronics and connected devices. Goodman Networks delivers best-in-class results for operational and customer service metrics by utilizing our robust back office support systems, which include logistics and kitting services, call centers, a Network Operations Center (NOC) and some of the most efficient training programs in the industry.

Essential and Primary Functions:

  • Ability to work independently
  • Provide technology service and support to customers
  • Ensure the highest level of customer satisfaction, including educating customers on usage of the AT&T/DirectTV satellite systems and remote control
  • Determine the best location for the installation of the receiver/satellite dish and effectively troubleshoot issues
  • Ability to comfortably, safely and effectively work at elevated heights (up to 40 feet) (for example, on roofs) from a ladder rated for a maximum working load of 300 lbs. including all tools and equipment, and in small spaces (for example, attics and crawl spaces) while performing installation and service work, which includes installing receivers and running cables and wiring
  • Stock vehicle with necessary equipment on a weekly or periodic basis
  • Attend weekly or periodic technician meetings
  • Must be able to lift up to 80 lbs. on a regular basis
  • Working knowledge of hand tools and power tools
    Other Functions
  • Continuously learn about relevant new technology
  • Comfortable working outdoors in all types of weather throughout the year
    Goodman Networks considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

Minimum Job Requirements:

  • At least 18 years of age and legally authorized to work in the United States
  • High school diploma or GED required
  • Possess a valid driver’s license
    Minimum Knowledge, Skills and Abilities:
  • Working knowledge of hand tools and power tools
  • Basic computer skills and comfortable operating electronic devices
  • Strong customer service skills
  • Excellent verbal and written communication skills
  • Available for a flexible work schedule (weekends / holidays / evenings)
    Certificates, Licenses, Registration and Requirements:
  • At least 18 years of age and legally authorized to work in the United States
  • High school diploma or GED required
  • Possess a valid driver’s license
    Physical Demands:
  • Be able to lift up to 80 lbs. on a regular basis
  • Be comfortable climbing up to heights of 40 feet
  • Be able to work safely from a ladder rated for a maximum working load of 300 lbs. including all tools and equipment
  • Be comfortable working in crawlspaces and attics
  • Comfortable working outdoors in all types of weather throughout the year
    Apply by emailing your resume to TalentAcquisition@goodmannetworks.com

Job: Operations

Organization: GOODMAN

Title: AT&T / DirecTV Installation Technician – Bangor

Location: ME-Bangor

Requisition ID: 19000273


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